Frequently Asked Questions
Everything you need to know about our modular gear and shipping policies.
What is the status of my order?
Once your order is processed, you will receive a confirmation email with a tracking number. Most orders are fulfilled within 1-2 business days.
How does the modular system work?
Boundary Supply products feature magnetic hardware and internal attachment points that allow you to integrate various 'Components' and 'Modules' for customized organization.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
What is your return policy?
We offer a 30-day return window for items in new, unused condition with original packaging. Please note that certain sale items may be final sale.
What kind of warranty comes with my gear?
All Boundary Supply products are backed by a lifetime warranty against manufacturing defects in materials and workmanship.
How should I clean my Boundary pack?
We recommend spot cleaning with a damp cloth and mild soap. Do not machine wash or dry, as this can damage the technical coatings and hardware.